Terms and Conditions
2. Purchasing from Treaty Jewellery Limited
2.1 We reserve the right to cancel an order at any time and for any reason. In the unlikely event that we do cancel an order, a full refund of any monies paid will be given.
3.1 VAT – Treaty Jewellery Limited is registered for VAT in the UK and as such VAT will be charged on the items sold on this website.
3.2 Treaty Jewellery Limited reserve the right to change our prices at any time, and without notice. This may take the form of increases or decreases in pricing across all or some of our product range, as well as increases or decreases in shopping costs, such as P&P.
4. Dispatch and Delivery (date for this service yet to be confirmed)
Orders received via our website are processed Monday to Friday (excluding Bank Holidays) on a strict rotation basis. We endeavour to process and dispatch all orders within 2 working days or receipt of cleared payment. We will always send a dispatch confirmation email once your goods have been shipped. If you fail to receive a dispatch email, you should check that it has not been blocked by your spam filter or firewall. We make every effort to ensure that emails are successfully received, however, we do not accept any responsibility for their failure to arrive.All our orders are dispatched using a registered service and will require a signature upon arrival. We cannot arrange delivery to alternate locations should the delivery address be unoccupied at the time of delivery. Local delivery agents (Royal Mail, DHL or UPS for example) may attempt to deliver to neighbouring addresses, but we have no control over this process.
Parcels returned to us undelivered due to no-one being present to sign for the delivery will be subject to an additional charge for re-delivery. Any refunds given by us due to abortive delivery will be for the full value of the goods only. Postage and shipping charges will not be refunded.
Deliveries within the UK normally take 1-2 working days. ROI deliveries usually take 4-5 workings, and all other locations, approx 5-10 working days. Delivery times are provided as a guide only, and may be subject to change. Delivery times can increase due to local conditions beyond our control (for example, postal strikes or adverse weather conditions).
Deliveries to locations such as the Scottish Highlands and Islands, Northern Ireland, Republic of Ireland, Isle of Wight, Isle of Man and Shetland Isles will incur a surcharge. This will be added to the total after you enter your postcode on the checkout page. Remote areas are defined by the courier company we use, and are not open for debate. A surcharge is added to cover the extra shipping costs to these areas.
5. Returns and Refunds
We are happy to replace any goods found to be faulty on delivery or for a specified time thereafter. Your invoice, which will accompany your delivery, will detail the time window when we must be notified of any faulty, damaged or missing items. In line with standard wholesale practices we are not liable for any goods once the specified time has lapsed, once the goods have been passed on to a third party (retailed), once the goods have been used, or if the goods are damaged due to misuse.
We can only accept authorised returns of unused goods. Your original invoice number will need to be quoted in all correspondence. We will endeavour to rectify any issues as quickly as possible, but are unable to issue replacements/refunds until returned products have been received and inspected. In the event of you receiving a faulty or damaged item, we make no guarantee that we will be able to replace it. If the item is no longer in stock, or sold out, we will be unable to provide a replacement.
Please be aware that if you are returning goods, return post and packaging costs are not refundable. However, you will be asked to pay additional postage if we supply you with replacement products.
The contents of this website, including all images and text are the sole property of Treaty Jewellery Limited and may not be duplicated without prior permission. Upon request we may allow customers to use some of our images to aid in the resale of goods purchased from us. This is entirely at our discretion. If we allow you to use our images, you may not attach any watermarks or other identifying marks to the images, and you must only host the images you use on your own website. You may not ‘hotlink’ to the images on our website. We do remove images from our website as necessary, and we will not be held liable for any loss of earnings or difficulties you may experience as a result of this.
7. Trade Marks
The trade marks, names and logos displayed on our website are the unregistered trade marks of Treaty Jewellery Limited. Nothing contained in this website should be construed as granting any licence or right to use any trade mark without the prior permission, in writing, of Treaty Jewellery Limited.
8. External Links
External links may be provided from time to time for your convenience, but they are beyond our control and no representation is made as to their content. Use or reliance on any external links and the content thereon provided is at your own risk. When visiting external links you must refer to that external websites terms and conditions of use.
9. Public Forums and User Submissions
Treaty Jewellery Limited is not responsible for any material submitted to the public areas of this site by you (which include the Treaty Jewellery Limited Blog, or any other public area found on the website). Any material (whether submitted by you or any other user) is not endorsed or approved by Treaty Jewellery Limited. We reserve the right to remove any material submitted or posted by you in the public areas, without notice to you.
10. Disclaimer of Liability
10.1 The material and information contained on this website are for general information purposes only. You should not rely upon the material or information on the website as a basis for making any business, legal or any other decisions. Whilst we endeavour to keep the information up to date and correct, Treaty Jewellery Limited make no representations or warranties of any kind, express or implied about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services or related graphics contained on the website for any purpose. Any reliance you place on such material is therefore strictly at your own risk.
10.2 Treaty Jewellery Limited will not be liable for any false, inaccurate, inappropriate or incomplete information presented on the website,
10.3 Every effort is made to keep the website up and running smoothly, but due to the nature of the internet and the technology involved, we take no responsibility for and will not be liable for the website being temporarily unavailable due to technical issues (or otherwise) beyond our control or for any loss or damage suffered as a result of the use of or access to, or inability to use or access this website whatsoever.
10.4 To the extent not prohibited by law, in no circumstances shall Treaty Jewellery Limited be liable to you or any third parties, for any loss or damage (including without limitation, damage for loss of business or loss of profits) arising directly or indirectly from your use of or inability to use, this website or any of the material contained in it.
11.1 Entire Agreement : These website terms and conditions constitute the sole record of the agreement between you and Treaty Jewellery Limited in relation to your use of the website. Neither you nor Treaty Jewellery Limited shall be bound by any express tacit or implied representation, warranty, promise or the like not recorded herein. Unless otherwise specifically stated these website terms and conditions supersede and replace all prior commitments, undertakings or representations, whether written or oral, between you and Treaty Jewellery Limited in respect of the use of the website.
11.2 Alteration : Treaty Jewellery Limited may at any time modify any relevant terms and conditions, policies or notices. You acknowledge that by visiting the website from time to time, you shall become bound to the current version of the relevant terms and conditions (the “current version”) and, unless stated in the current version, all previous versions shall be superseded by the current version. You shall be responsible for reviewing the then current version each time you visit the website.
11.3 Conflict : Where any conflict or contradiction appears between the provisions of these website terms and conditions and any other relevant terms and conditions, policies or notices, the other relevant terms and conditions, policies or notices which relate specifically to a particular section or module of the website shall prevail in respect of your use of the relevant section or module of the website.
11.4 Waiver : No indulgence or extension of time which either you or Treaty Jewellery Limited may grant to the other will constitute a waiver of or, whether by estoppel or otherwise, limit any of the existing or future rights of the grantor in terms hereof, save in the event or to the extent that the grantor has signed a written document expressly waiving or limiting such rights.
Our Commitment to Privacy
We at Treaty Jewellery Limited take your privacy very seriously.
In order to better protect your privacy we have provided this page to explain our online information practices and the options you have as to the way your information is collected and used.
About the information we collect: This notice applies to all information collected or submitted on our website pages, for example, product ordering or message sending.
The types of information collected on these pages are as follows: Name . Address . Email address . Phone number . The information we don’t collect or store:Credit/Debit card details.
The way we may use this information:We only use the information you provide when placing an order to complete that order. We don’t share any information with outside parties except where necessary to complete that order, for example, delivery details are shared with our courier service.We use email addresses to reply to emails we receive from you, and sometimes to provide you with information about our products. Your email address will never be shared with outside parties.
Our commitment to Data security:To prevent unauthorised access and to ensure the correct use of information, we have in place the appropriate electronic, physical and managerial protocols to safeguard and secure the information we collect online on this website.
How you can access or correct your online information:Personally identifiable information collected from our website can only be accessed by calling us or sending us an email. This procedure ensures that your information is safe.You can correct errors in your personally identifiable information by sending us a request via email that credibly shows the error.